Mr. S. at the office messages the following to me. I'm not sure of the significance of the date or where this came from but Lord A'mighty did it make me laugh!
11/25 mark your calendar
Saying "you need to calm down"
- lacks empathy
- a rude command
- stating the obvious
Saying "good, good, let the hate flow through you"
- affirmative of their feelings
- confirms it is normal to be upset
- helps them embrace the unlimited potential of the dark side
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